Blog

Get the latest Announcements, How-tos, and Business Tips

SME Tips: Do Email Marketing Like a Pro

  If you’re new to email marketing, it’s basically any email you send to your customers that is intended to promote your product or services. Email marketing is part of a larger Internet marketing strategy that also includes Internet ads and social media. Currently, most research has found that email marketing has the highest ROI amongst

Read More…

SME Tips: Use Customer Service as a Marketing Strategy

The CEO of Amazon, Jeff Bezos once stated that “If you do build a great experience, customers tell each other about that. Word of mouth is very powerful” Customer service is basically the support you offer your customers or potential customers/referrers. It covers a broad range of touch-points between your customers and your brand, it

Read More…

E-Commerce Inspirations: Rocktak Baby Instagram Shop

Nabilla Shaharuddin is an former banker who left her comfortable office job in one of the biggest banks in Malaysia primarily to focus on her home and her daughter. However, along the way, she found a unique business opportunity: environmentally friendly baby products — and she got to work really quickly. The journey towards starting Rocktak Baby

Read More…

SME Tips: Tools To Manage Social Media For SMEs

Every good business owner knows that social media is an essential asset for growing your business and keeping in touch with your customers. If you are an SME and want to fully utilise the power of social media, here is a guide to get you started. Set Up a Social Media Calendar Falcon io dashboard.

Read More…

SME Tips: How Can IGTV Help My Brand and Business?SME Tips

The IGTV announcement  Instagram is one of the biggest social media platforms today and it has recently introduced IGTV, a service where you can post vertical videos to connect with your audiences. In Malaysia, big Instagram accounts like JinnyboyTV has leveraged on the unique along with many other personalities and influencers. How can businesses take

Read More…

SME Tips: Lower Your Shipping Costs

For businesses that rely on shipping to get their products to their customers, shipping costs can be bane or boon in the long run. Here are some tips from us to lower your shipping costs and make your products more attractive for your customers.   An inspiration from an Etsy shop, lightandco Pick The Smallest

Read More…

5 Tools Small Businesses Must Have

We at MatDespatch understand that starting a business is tough, but keeping together a business can be tougher. We’ve compiled a list of (mostly free!) digital tools to help you run business better. Let these tools worry about all the small stuff so you can pay attention to building your business. Consider this a checklist

Read More…

Tips Every Great Leader Should Know

Leaders exist in every scale. Whether you are the CEO or the manager of a branch, or if you run a small business from your home, you make decisions that affects your organisation or business on a regular basis and that requires you to be an effective leader. Here are some tips to improve your

Read More…