Blog

  If you’re new to email marketing, it’s basically any email you send to your customers that is intended to promote your product or services. Email marketing is part of a larger Internet marketing strategy that also includes Internet ads and social media. Currently, most research has found that email marketing has the highest ROI amongst…

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The CEO of Amazon, Jeff Bezos once stated that “If you do build a great experience, customers tell each other about that. Word of mouth is very powerful” Customer service is basically the support you offer your customers or potential customers/referrers. It covers a broad range of touch-points between your customers and your brand, it…

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Nabilla Shaharuddin is an former banker who left her comfortable office job in one of the biggest banks in Malaysia primarily to focus on her home and her daughter. However, along the way, she found a unique business opportunity: environmentally friendly baby products — and she got to work really quickly. The journey towards starting Rocktak Baby…

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Every good business owner knows that social media is an essential asset for growing your business and keeping in touch with your customers. If you are an SME and want to fully utilise the power of social media, here is a guide to get you started. Set Up a Social Media Calendar Falcon io dashboard.…

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The IGTV announcement  Instagram is one of the biggest social media platforms today and it has recently introduced IGTV, a service where you can post vertical videos to connect with your audiences. In Malaysia, big Instagram accounts like JinnyboyTV has leveraged on the unique along with many other personalities and influencers. How can businesses take…

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  I recently visited a local retail shop located inside a shopping mall in Petaling Jaya. Had a long chat with the only employee that manages the shop all year round. It was around 5pm when I came into the shop and he told me I was the second person to walk in that day.…

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For businesses that rely on shipping to get their products to their customers, shipping costs can be bane or boon in the long run. Here are some tips from us to lower your shipping costs and make your products more attractive for your customers.   An inspiration from an Etsy shop, lightandco Pick The Smallest…

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We at MatDespatch understand that starting a business is tough, but keeping together a business can be tougher. We’ve compiled a list of (mostly free!) digital tools to help you run business better. Let these tools worry about all the small stuff so you can pay attention to building your business. Consider this a checklist…

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