{"id":7026,"date":"2020-09-24T14:42:19","date_gmt":"2020-09-24T06:42:19","guid":{"rendered":"https:\/\/matdespatch.com\/my\/new\/?p=7026"},"modified":"2020-09-25T11:11:02","modified_gmt":"2020-09-25T03:11:02","slug":"sme-tips-4-easy-ways-to-get-repeat-customers","status":"publish","type":"post","link":"https:\/\/matdespatch.com\/my\/blog\/sme-tips-4-easy-ways-to-get-repeat-customers\/","title":{"rendered":"SME Tips: 4 Easy Ways to Get Repeat Customers"},"content":{"rendered":"\n<p>It\u2019s easier to sell to people who have already heard of your business or done some transaction(s) with you compared to converting a stranger who never heard of your brand. Here are some tips from us to get your customers coming back again and again\u00a0&#x1f604;<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img src=\"https:\/\/matdespatch.com\/my\/wp-content\/uploads\/2018\/08\/customer-300x300.png\" alt=\"\"\/><\/figure><\/div>\n\n\n\n<h3><strong>Great Customer Service<\/strong><\/h3>\n\n\n\n<p>Great customer service is often underrated. It\u2019s been proven time and time again great customer service is the single most important thing to constantly improve to endure your customers keep coming. Be courteous and solve problems quickly for your customers and they won\u2019t hesitate to recommend to others next time.<\/p>\n\n\n\n<p>At\u00a0<a href=\"https:\/\/matdespatch.com\/\">Matdespatch<\/a>, we have a dedicated team to answer all your inquiries via live chat on our website and various social media platforms!<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img src=\"https:\/\/matdespatch.com\/my\/wp-content\/uploads\/2018\/08\/honest-300x300.png\" alt=\"\"\/><\/figure><\/div>\n\n\n\n<h3><strong>Creative Loyalty Programs<\/strong><\/h3>\n\n\n\n<p>We\u2019ve all been been there, we sign up for an attractive loyalty programme, we get the card \u2013 then we lose the card and forget about it. A loyalty program doesn\u2019t have to be tedious or boring anymore. There are many solutions now that gives you the option to set up a loyalty system without the physical cards \u2013 customers now can use their email address or phone number as their loyalty identification.<\/p>\n\n\n\n<p>Also, you can be creative about how you reward your customers. For example,\u00a0<a href=\"https:\/\/blog.guestrevu.com\/3-innovative-loyalty-programs-to-be-inspired-by\">Marriott Hotels\u2019 loyal customers will get points<\/a>\u00a0(that can be converted to stays) even if they post about their stay at the hotel.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img src=\"https:\/\/matdespatch.com\/my\/wp-content\/uploads\/2018\/08\/email-300x300.png\" alt=\"\"\/><\/figure><\/div>\n\n\n\n<h3><strong>Superb Email Marketing<\/strong><\/h3>\n\n\n\n<p>Keep your brand fresh in your customer\u2019s mind. Email marketing when done right gets you the best ROI and probably the cheapest amongst all marketing methods. Through email marketing, you can have a direct line with your customers, so to speak. You can offer exclusive promotions, introduce a new product, or spread the word on new content. Just make sure you time your emails well and don\u2019t spam your customers!<\/p>\n\n\n\n<p class=\"has-text-align-left\"><a href=\"https:\/\/matdespatch.com\/my\/sme-tips-email-marketing-like-a-pro\/\">We published tips on how to do great email marketing here!<\/a><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img src=\"https:\/\/matdespatch.com\/my\/wp-content\/uploads\/2018\/08\/text-300x300.png\" alt=\"\"\/><\/figure><\/div>\n\n\n\n<h3><strong>Make Your Customers a Part of You<\/strong><\/h3>\n\n\n\n<p>People appreciate being appreciated, especially on a big platform \u2013 like your company social media accounts. Plenty of businesses have leveraged on highlighting their customers who takes pictures with your products. It can be through tagging, hashtags, or both. You can even make a contest out of it and reward your customers! It can be a great for them, too \u2013 as it drives traffic to their social media account as well.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p>We hope with these tips you are able to get more repeat customers to your e-store! Do let us know if you have more suggestions. Don\u2019t forget to ship with Malaysia\u2019s favourite shipping platform,&nbsp;<a href=\"https:\/\/matdespatch.com\/\">Matdespatch<\/a>! Save More Money On Shipping! &#x1f642;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It\u2019s easier to sell to people who have already heard of your business or done some transaction(s) with you compared to converting a stranger who never heard of your brand&#8230;.<\/p>\n","protected":false},"author":13,"featured_media":7031,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":""},"categories":[2,193,1],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>SME Tips: 4 Easy Ways to Get Repeat Customers - Matdespatch<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/matdespatch.com\/my\/blog\/sme-tips-4-easy-ways-to-get-repeat-customers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SME Tips: 4 Easy Ways to Get Repeat Customers - 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