If your item was damaged during the course of delivery with us, you can claim up to RM200 as we have a liability insurance policy for every parcel sent with MatDespatch.
Process:
- Make sure you notify us within 24 hours
- Kindly compile: the actual image of the item, the image of the item when received, copy of invoice cost fee
- Connect with us via Live Chat or email to contact@matdespatch.com